Effective date: 11th June 2025

 

Privacy Policy

Your privacy and the protection of your personal data are important to us. We have an obligation to
collect and protect your data in accordance with European standards for data protection. The goal of the framework is to make sure that we deal with your data in a lawful, fair, and transparent manner, and that we take steps to ensure that your data are adequately protected. We will not distribute, sell, or lease your personal information to third parties unless we have your explicit permission or are required by law to do so.

 

Why We Collect Your Data

We collect yours or your child’s personal data because you give us consent to do so, to provide our
independent dietetic and mindfulness services.

How your data is used:

Communication:

When you contact us using email, a contact form on our website, via social media, or by any other method, we will use this information to reply to your message and to respond to your request.
 

Comments:

When you leave comments on the site, we collect the data shown in the comments form, and also the visitor’s IP address and browser user agent string to help spam detection.
An anonymized string created from your email address (also called a hash) may be provided to the Gravatar service to see if you are using it. The Gravatar service privacy policy is available here:
https://automattic.com/privacy/. After approval of your comment, your profile picture is visible to the public in the context of your comment.

Cookies:

If you leave a comment on our site, you may opt-in to saving your name, email address and website in cookies. These are for your convenience so that you do not have to fill in your details again when you leave another comment. These cookies will last for one year.
If you visit our login page, we will set a temporary cookie to determine if your browser accepts cookies. This cookie contains no personal data and is discarded when you close your browser.
When you log in, we will also set up several cookies to save your login information and your screen display choices. Login cookies last for two days, and screen options cookies last for a year. If you select “Remember Me”, your login will persist for two weeks. If you log out of your account, the login cookies will be removed.

If you edit or publish an article, an additional cookie will be saved in your browser. This cookie includes no personal data and simply indicates the post ID of the article you just edited. It expires after 1 day.

Mailing list:

We operate a mailing list to send you information about us, news and offers. You can sign up to the mailing list from our website. If you wish to change your email preferences or unsubscribe from the mailing list, you can do so by clicking on the “update preferences” or “unsubscribe” links in any newsletter we send you, or by contacting us on [email protected]

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Analytics:

We may use third-party Service Providers to monitor and analyse the use of our Service. Google Analytics is a web analytics service offered by Google that tracks and reports website traffic. Google uses the data collected to track and monitor the use of our Service. This data is shared with other Google services. Google may use the collected data to contextualize and personalize the ads of its own advertising network. You can opt-out of having made your activity on the Service available to Google Analytics by installing the Google Analytics opt-out browser add-on. The add-on prevents the Google Analytics JavaScript (ga.js,analytics.js, and dc.js) from sharing information with Google Analytics about visits activity. For more information on the privacy practices of Google, please visit the Google Privacy & Terms web page: https://policies.google.com/privacy?hl=en

What are your rights?

Under the Data Protection Legislation, you have the following rights, which we will always work to
uphold: The right to be informed about our collection and use of your personal data. You may request details of personal information, which we hold about you under the General Data Protection Regulation (GDPR). If you would like a copy of the information held on you, please email us on [email protected] The right to access the personal data we hold about you. The right to have your personal data rectified if any of your personal data held by us is inaccurate or incomplete. The right to be forgotten, i.e. the right to ask us to delete or otherwise dispose of any of your personal data that we hold. The right to restrict (i.e. prevent) the processing of your personal data. The right to object to us using your personal data for a particular purpose or purposes. The right to withdraw consent. This means that, if we are relying on your consent as the legal basis for using your personal data, you are free to withdraw that consent at any time. The right to data portability. This means that, if you have provided personal data to us directly, we are using it with your consent or for the performance of a contract, and that data is processed using automated means, you can ask us for a copy of that personal data to re-use with another  service or business in many cases. Rights relating to automated decision-making and profiling. We do not use your personal data in this way.

If you have any cause for complaint about our use of your personal data, we would welcome an
opportunity to resolve this with you: please contact us. If you are not happy with how we have
attempted to resolve your complaint, you may contact the Information Commissioner’s Office, the UK supervisory authority for data protection issues (www.ico.org.uk).  We would, however, appreciate the chance to deal with your concerns before you approach the ICO.

Secure record keeping:

We are committed to ensuring that your information is secure. To prevent unauthorised access or disclosure, we have put in place encrypted electronic systems and standard operating procedures to safeguard and secure the information we collect. Please be aware that it is required by law that treatment records are kept for 10 years from your last contact (for clients over 18 years old) or 10 years after turning 18 years old (for clients under 18 years old). After a period of 10 years from last contact, your records will be destroyed unless you request otherwise.

Terms and Conditions:

This outlines the framework for our services at Nishti’s Choice. Your dietitian will go through it with you in the first session of your work together. You will discuss and agree what support you want from your dietitian in your first session and review the progress and focus of your work together as you go along.  Payments can be made by bank transfer, a credit card or debit card. You shall be invoiced for payment before the consultation, and this should be paid to confirm the appointment.
You are required to pay for sessions, which are missed or cancelled, with less than 48 hours’ notice. It is important that you attend sessions regularly. However, if you do need to cancel an appointment, please let your dietitian or our admin team know with at least 48 hours’ notice. You can do this by emailing [email protected] . It is confidential that you are a client of Nishti’s Choice, as well as what you discuss in your sessions. There are, however, some limits and exceptions to confidentiality.  If your dietitian has serious concerns about your safety or the safety of another person normal confidentiality may be lifted. You will be asked to provide your GP’s contact details, as someone they may contact. Your dietitian keeps a record of your name, contact details and dates and times of appointments on a password-protected database. Your dietitian is required to keep brief notes about the focus of your work. These are kept securely and are password protected. Any reports produced by your dietitian to evaluate the service contain anonymised data and will not contain any identifying information. 

Problems and Complaints:

If you are having a problem with your dietitian, or the service, which you have not been able to resolve with your dietitian, you may raise it with the admin team who will support you in finding a resolution. Working With Multiple Dietitians at Nishti’s Choice Your dietitian may suggest you see other members of Nishti’s Choice team to support your goals. Information about your symptoms and condition will be discussed between team members in a secure area so that we can provide you with a co-ordinated treatment plan. Your dietitian will ask for your informed consent to share information with the team and ask if there is anything that you want to remain confidential. Your therapist will help you assimilate any information gathered from other members of the team. 

As a client using this service, you agree to the following: 
Clients will, where reasonable, keep appointments and pay fees in a timely fashion. 
Clients may be required to provide previous medical history, complete questionnaires/food diaries
etc. as part of the service to aid treatment. These must be complied with and completed truthfully as they form a necessary part of the treatment. 
Clients are expected to engage in treatment and answer questions honestly and to the best of their
ability/knowledge. 
 

As a client of Nishti’s Choice, you can expect from the Dietitian: 
Professional service, Dietitian is a protected title and registered health profession governed by the
Health Care Professions Council. Professional body membership with the British Dietetic
Association also provides professional indemnity insurance. 
All records are kept strictly confidential.
All records/ notes containing personal information will be stored in line with the General Data
Protection Regulations 2018. 
Continuing professional development, keeping professional knowledge & skills relevant and up to date as per HCPC regulations. 

Nishti Ismail, founder of Nishti’s Choice LTD, is registered with and regulated by the Health and Care Professions Council (HCPC), registered office; Health and Care Professions Council, Park House, 184-186 Kennington Park Road, London, SE11 4BU. Registration number DT26364.

Information and other materials posted on this site are for general information and are not intended to amount to advice on which reliance should be placed. Information offered on Nishti’s Choice website, blog and social media accounts is not a substitute for seeing a Registered Dietitian or another qualified healthcare professional. Nishti’s Choice therefore disclaims all liability and responsibility arising from any reliance placed on such materials by any visitor to our site, or by anyone who may be informed of any of its contents. Specialist advice must be obtained before taking or refraining to take action on the basis of any content on this site.